Click the Pay Now icon to access the City of Hermitage Customer Self Service (CSS) Portal
Account Number & Linked Accounts
Your Account # and Customer ID # (CID) are required to link your account(s) to your CSS Login. Customers may make payments online without a linked Account # but a User ID/Login is required to make a payment online through the CSS payment page.
Online Payment Fees
We do not charge a fee for sewer bills paid through this city website!
Please be aware that there is a bill pay service advertising online bill pay for Hermitage sewer bills that includes a transaction fee.If you are charged a fee, you are not using our website.
The City of Hermitage is looking to go paperless with your Sewer bill. If your are interested in receiving an emailed copy of your bill, please email Danielle Schreckenghost. Please include your name, account number, and service address.
Automatic Payment (EFT)
Customers have the ability to sign up for Automatic Bill Pay through the CSS portal or by downloading a 'Direct Debit Payment Authorization Form' from the Sewer Forms and Billing tool bar to the right. Automatic Bill Pay through the CSS portal will automatically deduct your monthly sewer payment from your bank account on the date of your choosing. If you sign up for the 'Direct Debit Payment' program through the City, your account will automatically be deducted on the 5th of each month. Please, do not sign up for both Automatic Bill Pay and the Direct Debit Payment program or your bill will be deducted from your account twice